Your Project – We Advise You

Describe your idea to us, and we will get back to you within two working days with an initial concept proposal.

How we can help you

Do you have questions about your furniture project or need support with planning? We are here for you.

Phone Consultation

Call us at 0676 1622913. We will be happy to advise you on wood types, dimensions, and design – from the first sketch to production.

0676 1622913

Email Inquiry

Send us your requests via email to info@clearhillwoodworks.com. We respond within 24 hours on business days.

info@clearhillwoodworks.com

On-Site Appointment

Schedule a viewing appointment at our workshop at Simon-Gabriel-Gasse 95a. We will discuss your project directly with the wood.

Schedule an appointment

Frequently Asked Questions

In our FAQ you will find answers about delivery times, wood care, custom orders, and assembly. Save yourself the call.

Go to FAQ

Project Support

We accompany you from planning to assembly. For complex interior fittings, you will receive a dedicated contact person.

Our Team

Emergency Service

For damage to existing furniture or wood paneling, we respond within 48 hours. Contact us directly.

Contact Support

Legal Notices and Clarifications

Important Explanations Regarding Our Services

What do we mean by "custom-made furniture"?

Each piece of furniture is planned and manufactured according to your individual specifications in our workshop in Vienna. Custom-made means that we accommodate your room dimensions, material preferences, and design ideas. Subsequent changes to dimensions or design after production has started are not possible. Please coordinate all details with us before placing the order.

Which types of wood do we use?

We exclusively work with certified wood from sustainable forestry. Our standard woods include oak, walnut, cherry, maple, and ash. We are happy to discuss special requests such as exotic woods or specific veneers in advance. The availability and prices of such woods may vary and are calculated individually.

How does the ordering process work?

After your inquiry, we arrange a non-binding consultation appointment, either at our workshop or at your location. Together, we discuss your wishes, take measurements, and create a detailed cost estimate. We only begin production after your written confirmation. The delivery time depends on the scope of the project and will be communicated to you before the order is placed.

Is the stated delivery time always valid?

The stated delivery times are guidelines and are based on the current workload of our workshop. Delays due to unforeseeable events such as material shortages or force majeure are reserved. We will inform you immediately if completion is delayed. There is no legal entitlement to adherence to the stated delivery time unless a written binding commitment has been given.

What about care and durability?

All our furniture is treated with high-quality oils, waxes, or varnishes that protect the wood and preserve its natural beauty. Nevertheless, as a natural material, wood is subject to certain changes: it reacts to temperature and humidity fluctuations, may develop fine cracks, or change color. This is not a defect but a natural characteristic. With proper care – we are happy to advise you on this – your piece of furniture will remain beautiful for many years.

Contact & Workshop

We look forward to your inquiry – visit us in the workshop or get in touch directly.

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